Refund policy
Returns & Replacements
We want you to be completely satisfied with your purchase from The Alley Clothing Co. We will exchange any merchandise you receive that has defects and refund your purchase price on any merchandise that does not meet your exceptions.
Exchanges
We will replace items if they are defective or damaged or if the size didn't fit. If you need to exchange it for the same item, send us an email at ElephantSpiritShop@gmail.com and send your item to: Elephant Spirit, 711 Royal St., Alton, IL., 62002 United States.
Shipping
For your convenience, we will email you a pre-paid shipping label, and deduct the return shipping from your refund. The original shipping costs are non-refundable.
To return your product, please mail your product to: Alley Design Group, 711 Royal St., Alton, IL., 62002 United States.